Frequently Asked Questions

Everything you need to know about shopping with Coexist Berlin.

What is the shipping time for domestic orders?

For orders within Germany, shipping typically takes 2-4 business days. You will receive a tracking number via email as soon as your package leaves our Berlin warehouse.

Do you offer international shipping?

Yes, we ship worldwide. Shipping times and costs vary by destination, typically ranging from 5-10 business days for EU countries and 10-21 days for the rest of the world.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.

How do I know which size to choose?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or contacting our support team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible payment options.

Are your garments sustainably produced?

Sustainability is at our core. We use organic cotton and recycled materials where possible, and we work exclusively with ethical manufacturers who ensure fair wages and safe working conditions.