Returns & Exchanges

At Coexist Berlin, we want you to be fully satisfied with your sustainable fashion choices. If your order isn't quite right, you can return or exchange any unworn items within 14 days of delivery.

1

Initiate Your Return

Visit our online portal or email our support team with your order number and the items you wish to return to receive your Return Authorization.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

3

Ship to Berlin

Attach the provided return shipping label to your package and drop it off at any authorized courier point; please keep your tracking receipt for reference.

4

Receive Refund or Exchange

Once our team inspects the returned items at our Berlin studio, we will process your refund to the original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing